Thank you for shopping with Care Direct 24/7.
We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.
Returns
You have 28 calendar days from the date you receive your item to request a return.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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Proof of purchase (receipt or order confirmation) is required.
Once your returned item is received, it will be inspected. We will notify you by email to confirm receipt and to inform you whether your return has been approved.
Refunds
If your return is approved, a refund will be issued to your original method of payment.
The time it takes for the refund to appear will depend on your card issuer or payment provider.
Return Shipping
Customers are responsible for the cost of return shipping.
Shipping charges are non-refundable, and any return shipping costs will be deducted from your refund where applicable.
Contact Us
If you have any questions about returns or refunds, please contact here and we’ll be happy to assist.
Tel NI: 028 89531663
Tel ROI: 048 89531663
Care Direct 24/7 is a Registered Company in Northern Ireland NI612491