Making a purchase could not be safer or easier with Care Direct Enablement.
We fully comply with E-Commerce Regulations and the Consumer Rights Act. You will find our address, VAT number and company registration in the footer of the website.
Care Direct Enablement strives to give all our customers a 5 Star Performance. Under the Consumer Rights Act 2015, you are entitled to cancel items and receive refunds or repairs or replacements – these details are covered more on our returns page. Any refunds will be made within 30 days of an order cancellation.
Under the Consumer Rights Act 2015, you have 14 days from receiving your order to change your mind and get a full refund.
We accept Visa and MasterCard Debit and Credit Cards. Cards are processed by PayPal, giving you the best possible security and peace of mind. No card details are recorded or kept at Care Direct Enablement.
Please also view further specific conditions relating to our Returns Policy and Delivery Information.
Complaints Procedure
Should you have a complaint, please call our office to discuss in the first instance.
If you are not satisfied, then please contact us here.
Tel NI: 028 89531663
Tel ROI: 048 89531663
Care Direct 24/7 is a Registered Company in Northern Ireland NI612491